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Frequently Asked Questions

If you'd like to buy a painting, I thank you, and I hope the following information makes the process smooth and easy.

What is your shipping policy?

Paintings are shipped within 1–7 business days, and are usually transported via UPS or USPS. You will receive a tracking number as soon as your order has been shipped.

What happens next?

After you choose the painting you'd like, just click the Add to Cart button and follow the instructions to make your purchase with a credit or debit card, or through Paypal. If you have any questions, please email me, and I'll get back to you promptly.

If you see a painting that has been sold but want something similar, please email me, as I'm happy to work with collectors to create a piece that works for them.

My prices sometimes include a frame. If you do not want a frame, I will lower the price. Please note that I offer discount prices on my frames, so it will likely be difficult to frame the painting for less than I charge.

Once payment is received, I will prepare your painting for shipping. All oil paintings need to dry. I also apply a light coat of varnish for protection, so if the painting is new, you’ll need to allow three weeks for delivery from the time the painting was painted. (I’ll let you know if this is the case–most paintings listed on my web site are already dry.)

I charge a fee for domestic shipping and handling for framed and unframed paintings. This fee is included in your shopping cart.

I will send you a USPS or UPS tracking email once the painting has shipped so you will know when to expect your delivery. It will require a signature upon delivery so that I know it got to you safe and sound.

My paintings are shipped worldwide, personally packaged with great care, and fully insured.

What is your Policy on Returns/Exchanges/Refunds? 

All my paintings are covered by a 100% guarantee. If you would like to return a painting, send it back within 14 days (in the same condition it was sent), and I will refund your purchase price, less any shipping costs.

How can I keep up with your new work?

Please sign up for my email list to receive information on new work, special sales available only to subscribers, and exhibitions I participate in. I don't spam, and I will never share your information with anyone, for any reason.

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Join the Dawn Boyer Fine Art Community and get priority access to special promotions, upcoming events, discount codes, and more. 

AS A LIMITED-TIME GIFT, YOU'LL RECEIVE A CODE FOR 20% OFF YOUR FIRST ORDER.

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This offer is valid for NEW ONLINE CUSTOMERS only